Abstract:
In today‟s scenario most of the employees are working under highly stressful environment. Thus emotional intelligence is an important aspect as it is necessary to understand how the employees handle their job in an emotionally stable manner. The study has been undertaken to understand the impact of emotional intelligence among the employees of textile industry. The emotional intelligence of employees is analysed on the basis of five key elements which are self-awareness, self-regulation, motivation, empathy and social skills. For the very purpose of the study, the employees from sales department of three reputed outlets in Kottayam District, Kerala are studied using a structured questionnaire.
